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In the afternoon at Guanyinqiao business district in Chongqing, a staff member at a tea drink shop named "YouYouCao E-Yu" skillfully hands a freshly prepared specialty flower and fruit tea to a customer. Unlike usual, after completing the transaction, the ordering system automatically pops up a notification on the screen: "Based on recent weather and customer flow predictions, it is recommended to increase the stock of 'Wushan Yunwu' series ingredients by 30% tomorrow." Store manager Xiao Li glances at it and smiles knowingly—this is already the third accurate prediction by the AI operations assistant this week.
This is not a sci-fi scene but a real moment of digital transformation taking place at "YouYouCao E-Yu," a tea drink brand rooted in the Hubei and Chongqing regions, known for blending the local characteristics of both areas. In today's fiercely competitive consumer market, this brand, carrying regional cultural genes, has chosen not to expand blindly. Instead, it has quietly infused artificial intelligence technology into every link from supply chain to marketing, attempting to carve out a differentiated path of "small but beautiful, smart and refined."
"Our core advantage is 'regional specialties,' but that's also the challenge," Wang Wei, co-founder and chief operating officer of YouYouCao E-Yu, admitted in an interview. "The quality of ingredients like tea from western Hubei and citrus from eastern Chongqing is greatly affected by climate and logistics; taste preferences also change instantly depending on the business district, season, and even weather. In the past, we relied on the experience of master craftsmen and the intuition of regional managers. Now, we've enlisted an 'AI strategist.'"
The brand's technology lead showed reporters their "smart hub": an AI analysis platform deeply integrated with the company's own data. On the supply chain side, the system incorporates weather and traffic data from production areas as well as store sales flows. Through algorithmic models, it dynamically predicts ingredient demand and wastage, reducing procurement waste for some perishable fresh fruits by nearly 20%. In production, by analyzing tens of millions of order records, AI provides "fine-tuning suggestions for best-selling recipes" tailored to different stores, allowing classic products to better suit the tastes of local customer groups.
A more profound transformation occurs in connecting with consumers. In YouYouCao E-Yu's private traffic pool, the AI customer service can not only handle routine inquiries but also automatically recommend new products or regional cultural events that users might be interested in, based on their purchase history and chat keywords. Once, the system noticed multiple users asking, "Are there any drinks with a hint of spiciness?" This non-traditional tea drink demand was quickly captured and fed back to the R&D department, ultimately leading to the creation of the limited-edition "Spicy Lemon Tea," which sold out immediately during trial sales in some Chongqing stores.
"AI is not replacing people; it's helping our team understand the customers in this region better," Wang Wei emphasized. The brand requires regional managers to be able to interpret AI-generated data reports and combine offline observations with system insights. For example, AI might indicate a weekend afternoon peak in customer flow at a store in a certain business district, while the manager supplements this by observing that the crowd during that time mostly consists of families. Together, they then plan activities like "Parent-Child Handmade Tea Cup Workshops," achieving synergistic value both online and offline.
The exploration by YouYouCao E-Yu provides a reference path for many similar small and medium-sized regional brands. In the view of experts, the key for traditional enterprises using AI lies in "precise implementation" rather than "being large and comprehensive." Zhang Ming, a specially appointed researcher at the China Chain Store & Franchise Association, pointed out: "Like YouYouCao E-Yu, focusing AI applications on solving their most pressing issues—supply chain fluctuations and localized marketing—and using data to amplify local advantages is a pragmatic and efficient choice. AI is becoming a 'moat' tool for regional brands to protect their uniqueness and combat homogenized competition."
Currently, YouYouCao E-Yu is planning to further "localize" its AI models, training them to deeply understand the emotional tendencies and consumption cues within the E-Yu dialects, making the technology more "regionally human-friendly." From a cup of tea that blends the specialties of two regions to an intelligent system driving brand growth, the story of YouYouCao E-Yu proves that in the wave of artificial intelligence, enterprises deeply rooted in their local soil can also brew their own cup of 'intelligent fragrant tea' with keen digital sensibilities.